Frequently Asked Questions
111bt FAQ — All Your Questions Answered in One Place
Get detailed answers to the most common questions from players in Bangladesh — from opening an account to deposits, withdrawals, bonuses, and safe gaming.
Welcome to 111bt. This FAQ page has been organized into five sections covering the questions most frequently asked by players in Bangladesh — account and registration, deposits and withdrawals, games and rules, bonuses and promotions, and security and responsible gaming. In each section you will find practical and useful information that will make your gaming experience easier and more enjoyable. If you cannot find the answer to your question, our 24/7 live chat support is always ready to help.
Account and Registration
To open an account at 111bt, you need an active mobile number and a valid email address. The registration process is simple and can be completed in just a few minutes. You must be 21 years of age or older. Registering with accurate information will ensure that withdrawals and other processes go smoothly in the future.
No. According to 111bt's rules, each person may only operate one account. Creating multiple accounts is considered a violation of the fair play policy, and the accounts involved may be suspended. If you are having trouble accessing your existing account, please contact our live chat directly.
If you have trouble logging in, first use the "Forgot Password" option. You can reset your password using the email or mobile number provided during registration. If the problem persists, contact 111bt's 24/7 Bengali live chat support. The support team will help resolve your issue quickly.
Yes, you can update certain information from your account settings. However, changing core identity details such as your name and date of birth may require assistance from the support team. It is important to keep your information accurate, as it is verified at the time of withdrawal.
Account verification is done for your own security. It ensures that only the rightful owner can operate the account and withdraw funds. 111bt uses SSL encryption to keep all information secure, so the verification process is completely safe.
Deposits and Withdrawals
Funds are generally credited to your account immediately after depositing from bKash to 111bt. In most cases the process is instant. In rare cases, a slight delay may occur due to network issues, but it is usually no more than a few minutes. The minimum deposit amount is ৳200. If you have any issues, take a screenshot of the transaction and contact live chat.
Yes. Both deposits and withdrawals can be made with Nagad at 111bt. A minimum of ৳200 applies for deposits and a minimum of ৳1,000 applies for withdrawals. Once a withdrawal request is approved, the money is usually sent to your Nagad within 5 to 30 minutes.
111bt currently supports four payment methods — bKash, Nagad, Rocket, and Upay. These are the most popular mobile financial services in Bangladesh, so transactions can be made easily from anywhere. The minimum deposit amount is ৳200 for each method.
After a withdrawal request is approved at 111bt, the money usually arrives in your mobile wallet within 5 to 30 minutes. The minimum withdrawal amount is ৳1,000. For faster processing, make sure your account is verified and that the correct wallet number matching your deposit is being used.
111bt does not charge any transaction fees itself. However, your mobile financial service provider (bKash, Nagad, Rocket, Upay) may apply their own service charges. Please check the terms and conditions of your payment service for details. There are no hidden charges.
The same general rules apply for withdrawals with Rocket — minimum withdrawal of ৳1,000, the account must be verified, and the correct Rocket number must be provided in the withdrawal request. Once successfully approved, the money will arrive in your wallet within 5 to 30 minutes.
Games and Rules
To bet on BPL matches at 111bt, go to the cricket section and select an ongoing or upcoming BPL match. Various markets are available including match winner, total runs, wickets, and over markets. Check the odds carefully before placing a bet and play within your budget. Live betting may also be available after the match has started.
Yes, 111bt is fully mobile-friendly. The site can be used from any smartphone browser — no separate app download is needed. It works well on both Android and iOS devices. Cricket betting, slots, live casino — everything can be accessed on mobile.
RTP (Return to Player) is a game's theoretical average return rate, determined from the average results of many players over the long term. It does not guarantee that you will win in any specific session. Each spin or round is independent and random. Knowing the RTP gives you an idea of a game's overall characteristics, but results are always dependent on chance.
The 111bt Casino section offers live baccarat, roulette, blackjack, and other table games with real dealers. Games from world-class providers such as Ezugi and Evolution Gaming are available in HD streaming. There is also the option to interact directly with the dealer via live chat.
Yes. All games at 111bt are developed by reputable software providers (such as Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming) and have passed third-party Random Number Generator (RNG) testing. The outcome of every game is completely random and cannot be controlled by any party.
Yes, there is an opportunity to bet on the T20 World Cup and other major international cricket tournaments including IPL in 111bt's cricket section. Special markets and odds are available for Bangladesh Tigers matches. Check the match schedule in advance and place your bets before the match starts.
Bonuses and Promotions
After opening a new account and making your first deposit, 111bt will give you a 200% bonus of up to ৳5,000. That means if you deposit ৳2,500, you will receive an additional ৳5,000 bonus. No special code is needed to receive the bonus — it is added automatically at the time of the first deposit.
The wagering requirement for the welcome bonus is 25x. This means you must complete bets equal to the bonus amount multiplied by 25 before the bonus becomes withdrawable. For example, if you receive a ৳1,000 bonus, you must complete a total of ৳25,000 in bets. Full details of the terms and conditions can be found on the site's terms and conditions page.
111bt's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. The more actively you play, the higher the tier you will reach. Weekly cashback increases at each tier: up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, and 1.2% at Platinum. No separate application is required.
Bonuses are generally usable on slots and casino games. Whether a bonus can be used on cricket and sports betting depends on the terms of the promotion. Read the specific terms of any promotion before participating, or ask in live chat.
Cashback is a portion of your net losses that is returned to your account on a weekly basis. The higher your VIP tier, the higher the cashback rate. It is calculated automatically and added to your balance at the end of the week. This cashback can be used to play again.
Security and Responsible Gaming
Yes. 111bt uses industry-standard SSL encryption technology to keep all personal and financial information secure. Your data is not sold or shared with third parties. Detailed information is available in our privacy policy.
No. 111bt is for those aged 21 or older only. Age is verified during registration and minors are not permitted to create accounts. This is a strict policy and is part of our responsible gaming commitment.
Yes. 111bt places the highest importance on responsible gaming. You can set deposit limits, bet limits, or session time limits. These features help ensure a healthy and controlled gaming experience. Details can be found on our responsible gaming page.
Self-exclusion is a tool that allows you to voluntarily take a break from your account for a set period of time. It is for players who feel that their gaming is getting out of control. To apply for self-exclusion, contact our live chat support — they are available 24/7 to help.
Some common signs are: repeatedly placing larger bets to recover losses, playing with money needed for household expenses, feeling restless or anxious when not playing, and hiding how much you are playing. If you notice these signs, contact 111bt support immediately or visit our responsible gaming page.
111bt's support team provides assistance in Bengali via live chat 24 hours a day, 7 days a week. Visit the site and click the live chat button — a representative will respond quickly. You can also contact us by email: [email protected].
Still have questions? Contact support
Our Bengali-speaking support team is with you 24/7. Chat with us via live chat or send us an email for any issue or question.
Log In NowLive Chat SupportAvailable in Bengali 24/7. Visit the site and click the live chat button.
Email Support[email protected] — we will reply as soon as possible.